1. Introduction
Renahacer (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, register for a masterclass, complete a form, join our communications, or interact with our social media accounts.
2. Information We Collect
We may collect information you voluntarily provide, including your name, email address, phone number or WhatsApp number, event registration details, messages, and any information submitted through our forms.
We may also collect basic technical information such as IP address, browser type, device information, website usage data, and interactions with ads or social media content.
3. How We Use Your Information
- To process registrations for masterclasses, events, programs, and services.
- To send confirmation emails, reminders, updates, and relevant communications.
- To provide access to WhatsApp groups, Zoom links, or event materials.
- To respond to questions or support requests.
- To improve our website, services, marketing, and user experience.
- To comply with legal, security, and platform requirements.
4. Forms and Third-Party Services
Our website may use third-party providers such as Formspree, GoDaddy, Microsoft 365, Meta, Instagram, WhatsApp, TikTok, analytics tools, email tools, or similar services to operate forms, hosting, communications, social media, and advertising.
These providers may process your information according to their own privacy policies and security practices.
5. Email and WhatsApp Communications
By submitting a form, you agree to receive communications related to the request you made, including confirmations, reminders, event details, resources, and follow-up messages from Renahacer. You may request to stop receiving communications at any time by contacting us at info@renahacer.com.
6. Social Media and Advertising
We may use social media platforms and advertising tools to share content, promote events, measure performance, and communicate with our audience. Interactions on platforms such as Facebook, Instagram, WhatsApp, TikTok, or similar services are also subject to those platforms’ own privacy policies.
7. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, or similar technologies to improve functionality, measure performance, and understand how visitors interact with our pages. You can adjust your browser settings to disable cookies, but some features may not work properly.
8. Sharing of Information
We do not sell or rent your personal information. We may share information with service providers who help us operate our website, forms, communications, advertising, analytics, or business operations. We may also disclose information when required by law or to protect our rights and security.
9. Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law.
11. Your Choices and Rights
You may request access, correction, update, or deletion of your personal information by contacting us at info@renahacer.com. We will respond within a reasonable time according to applicable requirements.
12. Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
13. Links to Third Parties
Our website may include links to third-party websites, social media pages, WhatsApp groups, payment pages, or external platforms. We are not responsible for the privacy practices or content of those third parties.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
15. Contact
For privacy questions or requests, contact us at info@renahacer.com.